Your privacy is important to us. This Privacy Policy outlines how Your Brand Name (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, email, phone number, etc.
  • Payment Information: Billing address, credit/debit card details (processed securely via third-party payment processors like PayPal or Stripe).
  • Order & Account Details: Purchase history, account preferences, delivery address.
  • Browsing Information: IP address, browser type, device data, and usage through cookies or similar technologies.

2. How We Use Your Information

We collect and use your data to:

  • Process and fulfill your orders
  • Communicate with you about your purchase
  • Improve our products, services, and website functionality
  • Send promotional offers (only if you opt-in)
  • Detect and prevent fraud and unauthorized activity

3. Sharing Your Information

We do not sell your personal data. However, we may share your data with trusted third-party services only when necessary:

  • Payment gateways (e.g. PayPal, Stripe)
  • Shipping providers (e.g. Royal Mail, DPD)
  • Email marketing services (e.g. Mailchimp – if you subscribed)
  • Legal or regulatory authorities if required by law

4. Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your data
  • Request deletion of your data
  • Object to data processing
  • Withdraw consent for marketing at any time

To exercise these rights, please email us at support@syleena.co.uk

5. Data Retention

We retain your information only for as long as necessary for the purposes listed above or as required by law.

6. Cookies

Our website uses cookies to improve your browsing experience. You can accept or refuse cookies through your browser settings.

7. Protecting Your Information

We use industry-standard security measures to keep your personal data safe, including SSL encryption, secure payment processing, and restricted access to sensitive data.

8. Changes to This Policy

We may update this Privacy Policy occasionally. We encourage you to review it regularly. Updates will be posted on this page with a revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@syleena.co.uk
Phone: 07577330647
Address: 5 Longview Way, Romford, Greater London RM5 3HA, United Kingdom